FAQs
Have questions about our home healthcare devices and wellness products? Here’s everything you need to know.
Carent offers a curated range of products under four categories, including:
- Home healthcare and diagnostic devices
- Surgical essentials
- Orthopaedic supports
- First aid solutions
Every product is designed specifically to be usable in homes and healthcare centres by the patient or those around them, regardless of medical qualifications.
Yes, Carent has been manufacturing safe, ready-to-use healthcare and wellness products since 2019, delivering hospital-grade medical equipment quality and reliability across India. Our care devices are built to deliver precise, dependable readings every time. Each device has undergone rigorous checks to ensure it performs at its best in every location.
You need not have a medical background to use our products at home or at your healthcare centre. Our product functions are easy to understand, so they can be used confidently by kids as well as elders in the family.
Our products perform exceptionally across a variety of settings, including homes, hospitals, clinics, nursing homes, physiotherapy, and diagnostic centres. You can also use the product on the go, while travelling, and outdoors while playing sports.
Yes, every Carent product comes with a warranty, ensuring customers can use their devices reliably at home for a long time. We also provide customer support services that extend from pre-purchase to support you at every stage of your product usage journey. You can email us at customercare@enterohealthcare.com or reach out to us on 080-47186660.
Yes, our team is eager to welcome distributors and business partners as our reach grows across India. We aim to bring easy-to-use healthcare and wellness devices to every home, workplace, and school across India. Reach out to our team to learn more about business partnership details.
Every Carent device has been tested and certified under the International Accreditation Forum (IAF) under ISO 13485. This means that each device is rigorously tested against international standards for quality management. You can rest assured that our devices display accurate readings, whether you’re checking blood pressure, temperature, or oxygen levels.
Your wait time will vary, depending on the quantity and types of items you order. Transit time can also extend depending on your PIN code. You will receive an email the moment your order is dispatched. For urgent delivery needs, call our customer care team on 080-47186660.
Yes, Carent can supply bulk orders for hospitals, nursing homes, physiotherapy centres, and diagnostic centres. Our team can help with restocking or supplying all medical equipment your centre needs from our product range. Reach out to our team to discuss your clinic’s requirements to get started.
Yes, our return policy is in accordance with marketplace norms. Ensure you place the product in its original packaging for a smooth return process. You can reach out to our customer service agents for timeline details.